Cancellations, returns and refunds

Order Cancellations are allowed before 9AM of the day for any previous day orders. Please send your email for cancellation to cancel@exoticflavorsofindia.com mentioning the Order No and the Reason for cancellation and we shall process your refund (if applicable) within 10 days of cancellation. You shall get a email from us confirming the cancellation within 48 hours of the order cancellation.

RETURNS and REFUNDS
Exoticflavorsofindia.com sources all products which are freshly packed , we are confident that the products which we deliver to you will taste fresh and great.

All Brands that we deal in are iconic sweet houses and have a track record of consistent quality. We pack all your products with utmost care to ensure no breakages and leakages.
In the rarest of rare events if you still have any issues with the products you have received we would be very keen to understand your feedback and look at appropriate action.
However, none of the above terms affect your statutory rights or your rights under the Consumer Protection Regulations when goods are faulty or incorrectly supplied.

Despite the above, if you have to cancel your order because you have received the food items in a bad condition or if the packaging is tampered with or damaged before delivery, please call our customer care support@exoticflavorsofindia.com mentioning your Order ID within 24 hours of accepting the package. We will request you for the pictures of the shipment and individual pictures of the boxes which will be provided to the Food Vendors and the courier partner within 48 hours of shipment delivery. If the claim is genuine as found by us, the Food Vendor and the Courier Partner, we will initiate replacement or refund for the same.

All returns should be sent to: exoticflavorsofindia.com

Customer Returns address:
109, Gauri Complex,
First Floor, CBD Belapur Sector 11,
Navi Mumbai 400614.